1. Introduction
Welcome to Spirits London! The following terms and conditions outline the rules and regulations for using our website and services. By accessing or using our website, you agree to comply with these terms and conditions. As and when you qualify for the legal restrictions and agree to our terms and conditions you are welcome to the Spirits London website.
2. Legal Age Requirement
2.1. Minimum Age: To purchase liquor from Spirits London, you must be at least 18 years old. By placing an order with us, you certify that you meet the age requirement. We reserve the right to seek age verification at any time and may refuse to process your order if enough proof of age is not given.
2.2. Age Verification: Upon delivery, the recipient may be asked to provide proper identification proving that they are of legal drinking age. If the recipient lacks this proof, the delivery may be denied and the order returned to us at your expense.
3. International Shipments
3.1. Shipping Restrictions: Spirits London only ships to certain countries. You must ensure that buying and importing alcohol is lawful in your country of residence. We are not responsible for any customs complications, import restrictions, or additional fees that may occur.
3.2. Customs and charges: When your international order arrives in your country, you may be charged customs charges, taxes, or other costs. These charges are your responsibility, and werecommend that you contact your local customs office for further information.
3.3. Shipping Times: International shipping times vary according to the destination. While we attempt to achieve our shipping predictions, we are unable to guarantee exact delivery dates for foreign purchases.
4. Placing an Order
4.1. Order Acceptance: Spirits London accepts all orders placed through our website. We have the right to refuse any order for any reason, including age verification failure, payment issues, or worries about shipping restrictions.
4.2. Order Confirmation: Once you have placed your order, you will receive an email validating your purchase. This email does not signify an acceptance of your order. A contract between us is only formed when we deliver the goods to you.
4.3. Pricing and Availability: The prices displayed on our website are subject to change without notice. We endeavour to guarantee that all price and availability information is correct; nonetheless, errors may occur. In such cases, we will notify you of the correct price or availability and give you the option to proceed or cancel your order.
5. Delivery
5.1. Delivery Services: Transportation of your order is done with genuine courier services. Details of the delivery such as the estimated time of delivery and the delivery charges will be stated at the check-out point.
5.2. Delivery Address: Kindly make sure that you enter the correct and proper delivery address to which you would like the products to be delivered. Customers using this Spirits London service will not be charged extra fees for delays in delivery resulting from improper or insufficient addresses.
5.3. Failed Deliveries: Occasionally orders may be returned to us due to misunderstanding the address given by the client, no legal-age individual to sign for the package or refusal to agree to age verification. Delivery may be made to addresses within the administrative area of the shipping information or stored at an access point to be collected at a later time, on the understanding that additional charges may be levied for re-delivery.
6. Returns and Refunds
6.1. Damaged Goods: In case of damaged goods, please email us within 48 hours of receipt of the order. You may be required to photograph the damage to your property. Depending on the specific circumstances we will ensure that we offer a replacement or a refund.
6.2. Order Cancellations: Pre-dispatch cancellation of orders can be done by providing us with a call at the contact details provided here. Any order you place that has been shipped cannot be cancelled or changed and will therefore attract our returns policy.
6.3. Return Policy: As for the range of products that we supply, in most cases, we do not entertain any exchange or return unless in the case of a defective or damaged product. In case you require to make a return, do notify us in writing within 14 days from the delivery date and we will guide you accordingly.
7. Responsibility and Liability
7. 1. Alcohol Consumption: In this regard, your purchase from Spirits London will be subject to the understanding that you will be solely responsible for the proper use of the products as will be governed by law.
7. 2. Limitation of Liability: Under no circumstances will Spirits London be held responsible for any loss or damage however caused for breach of these Conditions or otherwise including but not limited to the misuse of products, late delivery, customs regulations or restrictions.
8. Privacy and Data
Protection. We shall only use your personal information as specified in our Privacy Policy. By using our website, you agree to the collection and use of your information as mentioned.
9. Governing Law
These Terms and Conditions are governed by British law, and any disputes arising from them are subject to the exclusive jurisdiction of the courts of the UK.
10. Changes in These Terms
Spirits London retains the right to update or change these Terms and Conditions at any moment. Any modifications will be posted on our website, and your continued use of the site following such changes represents acceptance of the amended terms.
11. Indemnification
To protect Spirits London and our parent, subsidiaries, affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, you agree to indemnify, defend, and hold harmless Spirits London.
12. Contact Information
Questions about the Terms and Conditions should be sent to us at contact@spiritslondon.com
By using the Spirits London website, you signify your acceptance of these Terms and Conditions. If you do not agree to these Terms and Conditions then you are restricted to use our Website
